After20 years in the jewelry industry, one thing has never changed: The confusion consumers have when it comes to warranty coverage. It is reallyno surprise, however, as each jeweler decides what they will warranty on theirown. Multiple jewelers equal many different warranties. Yet,despite this, there are some common items that appear in virtually allwarranties.
1. They require the jewelry be inspected.Virtuallyall jewelry warranties require the guest to return with the jewelry eitherannually or semi-annually so the item can be inspected for security of thegems, claps,ear nuts and the overall wear condition of the piece. Most (but not all) jewelers will tighten any loose stones or make minoradjustments to the jewelry at this time at no charge to you. Skipping theinspection generally voids the warranty. Some jewelers, like Day's willreinstate the warranty upon making a current inspection of the jewelry.
2. You are responsible to keep the paperwork
Agoldsmithis ametalworkerwho specializes in working withgoldand otherprecious metals. Goldsmiths must be skilled in forming metal throughfiling,soldering,sawing,forging,casting, andpolishingmetal.
Day in the Life of Our Waterville Goldsmith:
Often on time but some days the devil gets to her. Her arrival brings about a flurry of excitement and anticipation. The hardest working employee we have: she never stops, rarely takes a break (except for a quick drive to the drive thru for coffee leaving a trail of dust in her wake). She moves from job to job never losing track of each project. Perfection is her middle name and talk about taking pride in her work well you never seen anyone better. Her day is often filled with interruption for the sales staff to the service staff
The other day, I had a couple come in and ask about platinum. As it turns out, they had purchased a platinum ring from another jeweler and were very unhappy with the ring. They told me they thought it would not scratch, bend or dull like gold because it was a harder metal. I examined the ring and found it to be in excellent condition, however she had bent a prong on the center diamond and it was indeed dull. I explained I could straighten the prong and return the polish to it. She thought she should not have to do anything like that to a platinum ring, this is not true.
Here are 4 facts about platinum that you should know about purchasing platinum jewelry:
There are so many things that couples have to think about and plan when it comes to their special day. There is everything from the dress down to what the place settings are going to look like. One thing that is often left to be dealt with later is the rings. Couples wait till they are about a month away from their weddings to go shopping for their rings. This can be dangerous in many cases.
When shopping for a man's wedding band:
Most of the time the man's ring is the easiest one to get. Most men just want a ring that fits well and looks nice. Most don't care about the metal or if it has diamonds. This isn't to say that there aren't men that do care about these aspects, but the real thing to consider is that they are not trying to find a ring that fits well with another ring, like women are.
If for any reason you are not 100% satisfied with your purchase within 30 days of receipt, you may return any merchandise that has not been altered, engraved or customized for a refund, credit or exchange. Merchandise returned must be in its original condition. Any purchase made with a credit card must be returned to the original credit card. Please read more about our Returns and Exchanges Policy.
FREE SHIPPING OVER $95 – FREE OVERNIGHT OVER $1000
All orders shipped UPS are fully insured and require a signature at time of delivery unless shipped by USPS. Each item is cleaned, polished and inspected before it is wrapped and shipped to you. Orders over $1,000 enjoy free overnight shipping via UPS. For engravings and ring sizing, please add an additional 2-3 business days to your order. Special orders or customizations may take 3-4 weeks. Please read more for full shipping information.
Day's Jewelers requires suppliers to provide a written warranty for every diamond purchased stating that it was ethically-sourced. Furthermore, as a certified member of the Responsible Jewellery Council, Day's is committed to supporting and promoting the highest level of social, ethical and environmental responsibility in our communities and in the areas of the world where our products are sourced. Discover the Day's Promise.
100% SATISFACTION GUARANTEE
If for any reason you are not 100% satisfied with your purchase within 30 days of receipt, you may return any merchandise that has not been altered, engraved or customized for a refund, credit or exchange. Merchandise returned must be in its original condition.
Your jewelry purchased from Day's Jewelers is warranted for a lifetime against defects in materials and craftsmanship. To be eligible for this warranty, your piece of jewelry must be inspected at any Day's store at least once every six months. If you should live in an area where there is no Day's store located, we would be happy to recommend a reputable jeweler to perform the required semi-annual inspections. Day's also offers a low cost extended care plan that covers normal wear and tear of items not deemed as defective.
BEST PRICE PROMISE
Day's adheres to an everyday low price policy so you can always shop knowing you’re getting the best price possible from an authorized retailer.
We promise to offer the lowest price possible on all of our items every day
We never apply additional markup just to put an item on sale