Privacy & Security

Day's Jewelers is committed to protecting your privacy. WE WILL NEVER SELL OR DISTRIBUTE YOUR INFORMATION TO OTHER PARTIES.
Any and all information we collect during orders, surveys or other marketing tools, are used only by Day's Jewelers and are stored on secured servers.

Your information may be used in the following ways:
- To process, validate and verify your orders
- To develop new features and services which meet your needs
- To make our marketing efforts more efficient and beneficial to you

Ordering

When you voluntarily provide us with personal information such as name, shipping and billing address, and credit card number when ordering products online, we use the information to fulfill your order. We may forward the information to other computer systems (such as secure electronic commerce servers) to complete the requested transaction. We never distribute your personal information to outside companies or allow your credit card information to be accessible to unauthorized parties.

Custom Surveys

Day's Jewelers may randomly conduct online surveys. If you choose to participate, your answers are completely confidential and used for statistical analysis only. Your information will not be shared with any outside organizations.

Cookie Technology

Cookie technology is amazing! It helps us better understand our customers. We can analyze our site to find the areas of interest, patterns our customers take and find the products that are getting noticed or not. This technology is not linked to any personal or identifiable information in any way. It enables us to enhance your future shopping at www.daysjewelers.com.

Security

Day's Jewelers is 100% committed to assuring our customers' personal information is protected. We use industry-standard encryption and password protected technology and servers. Ordering online is as secure as ordering through a catalog or using a credit card at any bricks and mortar store. We do whatever we can to protect your personal information. All of your information is stored on secure servers and only viewed by Day's Jewelers. Day's Jewelers respects your privacy and assures you are protected.

Electronic Mail

When we receive emails with any personal information (i.e. questions or comments emailed directly to us or forms filled out online), we only use it to respond to your requests. We do not give any information or sell our email lists to outside parties.

Marketing

Only with your permission may we collect information from you to allow us to provide better customer services, promotions and/or email newsletters. We will remove all information at your request.

HASSLE FREE RETURNS

If for any reason you are not 100% satisfied with your purchase within 30 days of receipt, you may return any merchandise that has not been altered, engraved or customized for a refund, credit or exchange. Merchandise returned must be in its original condition.

FREE SHIPPING ON ORDERS OVER $95

All orders are fully insured and require a signature at time of delivery. Each item is cleaned, polished and inspected before it is wrapped and shipped to you. For engravings and ring sizing, please add an additional 2-3 business days to your order. Special orders or customizations may take 3-4 weeks. Please click here for full shipping information.

CONFLICT-FREE

Day's Jewelers requires suppliers to provide a written warranty, for every diamond purchased, that it was acquired from non-conflict sources. Furthermore, as a certified member of the Responsible Jewellery Council, Day's is committed to supporting and promoting the highest level of social, ethical and environmental responsibility in our communities and in the areas of the world where our products are sourced. Learn more...

100% SATISFACTION GUARANTEE

If for any reason you are not 100% satisfied with your purchase within 30 days of receipt, you may return any merchandise that has not been altered, engraved or customized for a refund, credit or exchange. Merchandise returned must be in its original condition.

LIFETIME WARRANTY

Your jewelry purchased from Day's Jewelers is warranted for a lifetime against defects in materials and craftsmanship. To be eligible for this warranty, your piece of jewelry must be inspected at any Day's store at least once every six months. If you should live in an area where there is no Day's store located, we would be happy to recommend a reputable jeweler to perform the required semi-annual inspections. Day's also offers a low cost extended care plan that covers normal wear and tear of items not deemed as defective.

BEST PRICE PROMISE

Day's adheres to an everyday low price policy so you can always shop knowing you’re getting the best price possible from an authorized retailer.

DAY'S BEST PRICE PROMISE

Day's adheres to an everyday low price policy so you can always shop knowing you’re getting the best price possible from an authorized retailer.