Services & Repairs

Repair and Services

At Day's Jewelers we take pride in our services, which include watch repair, personalized engraving, jewelry repair, diamond and gem setting, jewelry design, pearl and bead stringing, remounting, appraisals and much more. Our own professionals complete most all services we provide on the premises, so there is no need to worry about who will be doing the repair on your special piece. You are welcome to stop by one of our to speak with our staff of professionals and our goldsmiths who are all available for private consultations.

We believe that service starts with people. It begins with hiring talented people with strong values, and then training them with exceptional care so that when you enter any Day's store you can be sure that the person who helps you is an expert at what they do. Our top-of-the-line professionals and equipment go hand in hand to better serve your needs.

Want to see an online item in a store?

We have given you the option to click to see any item online, in one of our six Day's Jewelers locations. You can request to see the item in our stores, stop by and look at the piece. If you don't like it there is no obligation to buy. We want you to be satisfied with every purchase. This is a free online service that Day's is happy to provide to all customers.

Repairs

We do almost all of our own jewelry repairs here at Day's Jewelers. In fact, about 98% of all repairs are completed right on the premises. Your jewelry will be completely insured with our sophisticated computerized jewelry repair system. Every piece that comes in for repair is inspected no less than 4 times to ensure the quality of the material and the workmanship. With our attention to detail, you'll have confidence and trust in us when you leave any of your pieces for repair. In each of our stores you will find some of the best repair specialists in the business. Our staff is equipped with the most up-to-date equipment to provide better service and quality for you - our valued customer.

We can do just about any repair you may need, including soldering, sizing, and stone setting; whether the piece of jewelry came from Day's Jewelers or not. If you've got a ring or necklace that you haven't been able to wear for a while, bring it to our expert service people, and we can make it look like it did on the first day you wore it.

Layaway

Have you ever seen that perfect piece of jewelry that you just had to have but you settled for something else because the one you really desired wasn't in your “budget?”

With our layaway program it's as easy as 1-2-3:
1. Visit our store or call us at 800-439-3297
2. Place a 10% deposit on the item you wish to purchase
3. Make a payment each month of at least 10% of the total sell price of the item.

The best part is there are no service fees* and no interest. With our exclusive Online or instore layaway program, you can have what you really want! At Day's Jewelers, we take pride in offering everyone the opportunity to own fine jewelry.
To set up a layaway plan or if you have any questions, please call 800-439-3297. You can also email us at info@daysjewelers.com.

*If you cancel your layaway after 30 days, a restocking fee of 20% of the total required deposits will be withheld as a service fee. The service fee will be waived if you use your deposits towards another purchase.

Jewelry Cleaning & Inspection

Did you know that you should have all of your fine jewelry inspected at least every 6 months, especially your rings? Losing a diamond out of your engagement ring could be a devastating experience, but it can be avoided by bringing your rings in for periodic inspections.

At Day's, you can stop by anytime and we will inspect your jewelry under a microscope to make sure all the prongs that hold your gems are secure. We can also buff it and ultrasonically clean it free of charge. The best part is that we can do this all while you wait, so there's no hassle or need to leave your jewelry overnight!

Watch Battery Replacement & Repair

At Day's Jewelers, we take your watch repair and battery replacement very seriously because we know that you depend on your watch to keep accurate time. We also understand that you want the assurance that the person who is replacing the battery in your watch is a trained professional.

When we replace the power cell in any watch, we go through 18 individual steps to guarantee your satisfaction! For just $10.00 you can be in and out of our store in usually less than 10 minutes with a new battery in your watch. It's that easy! If more than a battery is needed to repair your watch, we will notify you immediately and can repair it for you.

Engraving

Engraving can add just the right touch to that special gift. It makes a piece more personal, and can touch the heart in so many ways. Engraving a piece can be used for security purposes as in the case of loss or theft.

At Day’s, we have master engravers located in each of our stores. Our engravers are able to inscribe messages on any type of surface from plastic to metal to wood, and even on glass. (Engraving on a champagne bottle with the liquid still inside is a great gift for weddings and anniversaries!) Several different computer generated texts are available to be inscribed, or the engraver can take a special hand-written message, scan it, and engrave it onto any piece making it a special and unique gift.
Have Day's put a touching message on your precious piece to make it a gift that will be cherished for a lifetime!

Appraisals

Have you ever wondered what your jewelry is actually worth or perhaps you would like to have your jewelry insured? We understand that your special pieces of jewelry have sentimental value. At Day's Jewelers, when you bring in your jewelry, we can inspect each piece and offer a free verbal evaluation. We can also provide a complete written insurance and estate appraisal. Our team of highly qualified gemologists are trained by the Gemological Institute of America.

Equipment in our complete gemological laboratories are able to accomplish over 40 individual tests to identify gemstones and metals. We are also directly linked to all major worldwide jewelry markets so that we are able to establish the most current value of your diamonds and precious stones.

Custom Design

Day's Jewelers believes that each piece of jewelry should reflect the personality of the individual who wears it. Some of our finest craftspeople specialize in transforming personality into an artful piece of jewelry. Our in-house master jewelry designers can create a fine piece of jewelry that is perfect for you.

Ear Piercing

We provide free ear piercing with the purchase of earrings. No appointment necessary.